building a feedback culture - PROFESSOR Chris Watling
Professor Chris Watling
MD, MMEd, PhD, FRCP(C) Western University, Canada
Increasingly, we are recognizing the influence of culture on how educational strategies play out. Feedback is a prime example. Learners continue to tell us that the quality and quantity of feedback they receive is underwhelming. Most of our efforts to enhance feedback in medical education have targeted individuals, teaching them to be better givers or users of feedback. This approach, however, has often failed to yield meaningful improvements. Looking at culture lets us see things we might not have otherwise seen, and offers new options for really improving the quality of the education we provide. In this keynote, Prof Watling offers examples of “feedback cultures”, examines the foundations that sustain them, and will consider the opportunities for nurturing feedback cultures within health professions education.
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